FAQ
Is there a minimum order?
Yes there is a minimum order value of Rs. 200.
Which locations do you service currently?
Currently, we are delivering in 66 pincodes across Bangalore city. We are enabling more location and frequent deliveries on a weekly basis.
When I will receive my order if I order now?
Any order placed will have an option of 2-3 delivery date options to choose from, based on date of ordering and delivery pin-code. Please check the delivery schedule for your location to know more on delivery dates.
Orders are typically delivered by evening on the delivery day. In the case you are unavailable to collect your order during delivery, you could suggest delivery instructions to leave your order at the security or at a neighbor’s house.
What is the delivery fee charged?
We offer free delivery services for order value above Rs. 500. For order with smaller value, we charge RS. 50 as delivery charges.
How can I track my order?
There is no live tracking feature enabled yet. However, on the day of delivery, we will send you an alert when the order is ready to be shipped, along with any pre-known changes or missing items in your order you should expect. Your delivery agent will reach you by call/message when closer to your address to coordinate for order receipt. Once the delivery has been made, we also send a final confirmation message on completed delivery status.
